Returns
If you don't want it, we don't want you to have it! However, to ensure that this approach to customer satisfaction is beneficial to all parties involved, please review the following terms and conditions.
If you are not satisfied with your item, you may send it back to us within 48 hours of receipt for a refund or exchange. No returns or exchanges will be accepted after this period and prior authorization by Contempo Concepts is needed. To receive a refund, your item must still be in its factory sealed packaging, unopened or tampered with. Returns are subject to a 25% restocking fee. All shipping charges, including the original costs of delivery, will be the responsibility of the customer should you decide to return or exchange an item. Shipping delays are NOT cause for exemption from this policy. We make every effort to work with the best trucking companies; however occasionally delays occur. All authorized refunds of payments by credit card or Paypal will be credited to the originally charged account within two weeks.
Contempo Concepts does not deliver furniture on approval. Cancellations or changes will be permitted only if we can do so with the manufacturer. A 50% deposit will be forfeited on any orders we are